Support daily Ocean Freight (FCL/LCL) shipment operations under supervision. Assist with shipping documentation and file preparation (Shipping Instructions, B/L drafts, Commercial Invoice, Packing List, etc.). Coordinate with carriers, overseas agents, and vendors to follow up on bookings, schedules, and shipment updates. Support the team in preparing quotations and rate requests (ocean freight + local charges) under guidance. Update shipment details accurately in internal trackers (Excel/Google Sheets/CRM) with strong attention to detail. Communicate professionally via email/WhatsApp with customers and partners (with coaching and templates provided).